Shipping & Delivery

How long does shipping usually take?

Please allow up to three business days for your order to be shipped to you, weekends and federal holidays are excluded .(Example: If you order on Monday, your order will be shipped between Tuesday and Thursday). We will email you a tracking number once your order is shipped (within 1-3 business days). Once your order has shipped it will be delivered to you within 2-3 business days.  International shipments can take 7-14 days to deliver.

Order Day

Shipping Day

Estimated Delivery Day

Monday by 6pm EST

Tuesday - Thursday

Wednesday - Next Monday

Tuesday by 6pm EST

Wednesday - Friday

Thursday - Next Tuesday

Wednesday by 6pm EST

Thursday - Next Monday

Friday - Next Thursday

Thursday by 6pm EST

Friday - Next Tuesday

Saturday - Next Friday

Friday by 6pm EST

Next Monday - Next Wednesday

Next Tuesday - Next Saturday

Saturday

Monday - Wednesday

Tuesday - Next Saturday

Sunday

Monday - Wednesday

Tuesday - Next Saturday

**Orders placed after 6pm EST will begin processing the following business day.

 

Can you change my shipping address, something is wrong?

We are required to ship to your PayPal Verified Address. Please double check the address you are entering as we can NOT ship to a different address than what was provided at checkout.

If your order is already processing or has already shipped, we cannot change the address and the only thing we can do is wait to see if the package gets returned back to us. In that case, we will be able to provide you with an exchange or refund.

 

How do I track my package?

Once your payment has cleared, you will receive an e-mail when your order has been processed. You will also receive a second e-mail once your order has been shipped which will include your tracking number and a link to check the journey of your Crowned Hair Extensions.

Important Note: Please allow 24 – 48 hours for the tracking information to show. In some rare cases, the tracking may not update but you will still receive your order. Please don't hesitate to contact us if you have not received your items after the estimated delivery time.

 

How much is shipping?

Domestic Priority Flat Rate Shipping with Full Coverage Insurance

2-3 Business Days

$8.00 - $15.00  Flat Rate (Applies to U.S. contiguous destinations only)

  • Includes full purchase amount of insurance coverage.
  • Delivery within 1 - 3 business days based on where your package started and where it’s being sent.
  • Saturday delivery and residential delivery at no extra charge.

 

International Shipping- Signature Required

7 - 14 Business Days

$27 - $45 Flat Rate (Applies to all countries outside of the U.S.)

  • Includes full purchase amount of insurance coverage.
  • Delivery within 6- 10  business days based on where your package started and where it’s being sent.
  • Saturday delivery and residential delivery at no extra charge.

 

I have not received my package, what should I do?

All of our shipments include tracking with Delivery Confirmation. If the tracking states the item has been delivered to your order address but you have not received your order, please contact USPS at 1800-275-8777 in order to investigate this issue. We will be able to assist you in opening a claim with the United States Postal Service.